Privacy Policy

Crypora Analytics Platform ("Crypora", "we", "us", or "our") operates the website and platform available at https://crypora.tech. We provide AI-powered cryptocurrency market analytics, educational content, AI-generated market signals, and sandbox simulation tools. This Privacy Policy explains how we collect, use, and protect information relating to users of our platform.

We may collect the following categories of information:

• Account data: email address, display name, and password hash (never the raw password).
• Sign-in provider data: if you sign in via Google OAuth, we receive a Google profile ID, email, and optionally an avatar URL.
• Usage analytics: pages visited, features used, time-on-page, and interaction events for improving the platform.
• Device and browser data: IP address, browser type and version, operating system, device identifiers, and log timestamps.
• Subscription data: subscription plan status and billing cycle. Payment card details are handled by third-party payment processors (PayPal) and are never stored on our servers.
• Legal consent records: the date, time, version, IP address, user agent, and (where available) coarse location signals for policies you accept (including signup, API, automation, and upgrade acknowledgements).
• Exchange integration metadata: exchange identifiers, connection status, non-sensitive configuration needed to operate linked features, and operational logs related to API calls (not your exchange password shown in plain text).
• API credentials: if you choose to store API keys, secrets, or passphrases for integrations, they are protected using strong encryption at rest and strict access controls. We do not display secrets again after save.
• Communications: messages you send to our support team.

We use cookies and similar browser technologies to keep you signed in, remember your preferences, and understand how users interact with our platform. See our Cookie Policy for full details on the types of cookies used and how to manage them.

We use collected information for the following purposes:

• Providing, operating, and maintaining the platform and its features.
• Authenticating your identity and managing your account session.
• Processing subscription purchases and managing billing cycles.
• Sending transactional emails (e.g., email verification, password reset).
• Sending product updates and announcements (you may opt out at any time).
• Analysing platform usage to improve performance, reliability, and features.
• Detecting and preventing fraud, abuse, and security incidents.
• Complying with applicable legal obligations.

We process your personal data only where we have a valid lawful basis:

• Contract performance: processing necessary to provide the services you signed up for.
• Legitimate interests: operating and improving a secure and reliable service, subject to your rights.
• Legal obligation: where required by law.
• Consent: for marketing communications and optional data processing.

We make no representation that our processing meets any specific regulatory framework for your jurisdiction. For jurisdiction-specific questions, contact legal@growwithyouu.com.

We do not sell, rent, or trade your personal information. We may share limited data only in these circumstances:

• Service providers: third-party vendors helping us operate the platform (cloud hosting, payments, analytics). They access data only as needed and are contractually bound to protect it.
• Legal requirements: where required by law, court order, or legitimate legal process.
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to comparable privacy protections.
• Your consent: in any other case where you have explicitly authorised disclosure.

We apply industry-standard measures — including password hashing, encrypted connections (HTTPS/TLS), and access controls — to protect your information. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential. Please notify us immediately at support@growwithyouu.com if you suspect any unauthorised account access.

We retain your personal data for as long as your account is active or as needed to provide services. When you request account deletion, we will delete or anonymise your data within a reasonable period, unless we are required by law to retain it longer (e.g., billing records). Aggregated or anonymised analytics data that cannot be linked back to you may be retained indefinitely.

Your data may be processed and stored on servers located outside your country of residence, including countries that may have different data protection laws. By using our platform you acknowledge this. We take reasonable steps to ensure any third-party providers receiving your data provide adequate safeguards.

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, restrict processing, or export your data. To make a request, contact us at legal@growwithyouu.com. We will respond within a reasonable timeframe. We may need to verify your identity before fulfilling certain requests.

Our platform is intended for users who are at least 18 years old, or the applicable age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If you believe a minor has registered an account, please contact us immediately so we can remove the data.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For significant changes, we may notify you by email or a prominent platform notice. Continued use of the platform after changes become effective constitutes your acceptance of the revised policy.

For privacy-related questions, requests, or concerns:

• Support: support@growwithyouu.com
• Legal / Privacy: legal@growwithyouu.com

Or visit our Legal Contact page.